Fall Welcome Dining
- If I want more Dining Dollars, can I add to my Dining Dollars account?
- When will my Dining Dollars account balance be available online?
Dining Plan Logistics
- How and when can I change my dining plan?
- I just moved off-campus–how do I cancel my dining plan?
- Who is required to have a dining plan?
- Why am I required to purchase a dining plan?
- What are reasons someone could be exempted from a dining plan?
- What if I want to be exempted for a different reason?
- How do I pay for my dining plan?
- Where is the Dining Plan Office and how do I contact them?
Food and Beverage
- I want a kosher meal plan; how do I get one? Do I still have to buy a UMD DS dining plan?
- Will my kosher meal plan work outside of Hillel?
- Can I bring guests to the dining rooms?
- Are there dining plans available during the winter or summer sessions?
- What happens if I lose my ID card?
- What are Terrapin Treats?
- How do I check my Terrapin Express balance?
- What are the benefits of Terrapin Express
- How do I open and maintain an account?
- Can I transfer funds from my dining plan to Terrapin Express?
- We got a Red Terrapin Express card at Orientation and there’s some left. Can I still use it?
Students admitted to the university who have accepted housing with Resident Life are automatically enrolled in an extended semester event called Fall Welcome. Fall Welcome access is an addition to the dining plan to provide access to dining during this orientation period, before semester access opens.
Students with a 7-Day Anytime Dining Plan can change to an option with more Dining Dollars, but they must do so before the deadline (Please see our “Dining Plan Calendar”). Students who have purchased the Optional Dining Dollars once already can make a second one (Optional Dining Dollars can be purchased twice per semester).
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You can view your Dining Dollars balance for the current semester online. If you’ve purchased Dining Dollars for an upcoming academic semester, about two weeks before classes start you can verify your purchase. As soon as your dining plan is live, your balance will appear.
Dining plan options may be changed through the third week of classes each semester. Requests can be made via Online Services or in person at the Dining Plan Office in the South Campus Dining Hall. We will need your name, student ID number, and name of dining plan you want.
You must request cancellation in writing (in person or via Online Services). Once we verify the cancellation of your housing contract, we will cancel your dining plan. We will need your name, student ID number, and reason for cancellation.
Students living in traditional housing (in an on-campus room without a private kitchen) are required to have a dining plan. This requirement is based on on-campus residence type: not class standing, proximity to permanent residence, dietary preferences, or any other circumstance.
Why am I required to purchase a dining plan?
Traditional halls and suites do not have the equipment required for students to cook their own meals, remove the food waste, or maintain sanitary conditions. They do have equipment for occasional cooking but not enough for routine use. All students who reside in traditional halls or suites overseen by the Department of Resident Life policy are required to have a resident dining plan.
The primary exemption is release from the traditional residence hall contract (either moving to a resident apartment or complete cancellation of the contract). Your key must be returned before Resident Life will cancel your housing contract. You must then bring your receipt of housing contract cancellation with you to the Dining Plan Office in the South Campus Dining Hall in order to cancel your dining plan.
On rare occasions, an exemption is made for medical or religious reasons. In either case, you meet with a Dining Services representative for evaluation. Any adjustment will be made based on their recommendation.
You meet with the Dining Services representative. Bring documentation to this meeting. Most times, we discover that the dining plans can satisfy the student’s dietary needs. A Dining Services representative will take the time to understand your situation, research, and evaluate your request. We ask that requests be reasonable and have a sound basis.
You will receive an invoice from the Bursar’s Office indicating the amount of room and board due. You can send your payment directly to the Bursar’s Office.
1109 South Campus Dining Hall
University of Maryland
College Park, MD 20742
Contact our nutritionist at 301-314-8058, or by email at email@example.com. She can assist you in determining what food items do and do not meet your needs. If indicated, she can introduce you to the dining hall managers who will prepare special meals for you.
Vegan and vegetarian fare is available in all three dining rooms, including the vegan station, Sprouts, in The Diner. All of our cafes offer vegetarian and vegan items and the convenience shops carry vegetarian and vegan groceries.
A full kosher meal plan is offered through Hillel.
You can place your order for a decorated or gourmet bakery cake at one of nine campus locations: The Commons Shop, The North Campus Shop, The Union Shop, The 24 Shop, Rudy´s Café, Applause Café, E&M Deli, Footnotes Café, and The Dairy. A fax order form and menu are available online through our Pick It Up at the Shops program.
Students planning on living in traditional on-campus housing must select one of our dining plan options when they request housing. If you prefer a kosher meal plan, contact the Hillel Center and sign up for a full kosher meal plan. Before the start of every semester, the Hillel Center sends us a list of students who have contracted for a full kosher meal plan. As soon as we receive this information, we cancel those contracts and credit the accounts of students who are using the Hillel as their full-time dining room.
The Kosher Meal plan is only good at the Hillel Center.
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Yes, at any time. If you are paying for their food using a UMD ID card account – Guest Passes, Dining Dollars, or Terrapin Express, you must accompany them.
No; however, Terrapin Express is accepted during these sessions.
The quickest way to freeze any account is to go online and report your card lost or stolen. Replace your card by going to the Mitchell Building during business hours. Once replaced, please call our dining Plan Office to reactivate your dining plan account.
Terrapin Treats are care packages assembled on campus and sent to you by someone who loves you. There are monthly packages as well as a Birthday Celebration Treat. The packages will be delivered to the convenience store nearest your residence hall, and you will be notified of its arrival.
There are three ways to check your balance: ask any Dining Services cashier for a receipt, call the Terrapin Express Office, or go to Check Your Balance on our website.
Terrapin Express is a wonderful alternative to carrying cash. Terrapin Express is easy to open, easy to increase, and easy to use. You can use Terrapin Express at dining and non-dining locations across campus, including WAM labs for pay for print and the Library to photocopy. The balance will stay active as long as the patron is part of the university.
You open a Terrapin Express account and add money to it by calling or stopping by the Terrapin Express Office during business hours. You can use Terrapin Express at dining and non-dining locations across campus, including WAM labs for pay for print and the Library to photocopy. For a complete listing of participating locations, go here.
Neither part of the Dining Plan (Guest Passes or Dining Dollars) can be transferred to Terrapin Express.
Yes, there is a way to still use the funds. Because those cards were event-driven, they have some limitations (they are time sensitive and will not work in most non-food locations). If you bring your card to the Dining Services Contract Office, we can verify it and have the funds added to your personal Terrapin Express account!