Comment Wall

Here are your comments submitted through the QR code on dining room table tents and submitted through the form on our website.

  • Comments go directly to the managers of the dining hall you select on the comment form – so they have the opportunity to react and respond quickly.
  • We have read and are thoughtfully considering all your comments as we plan for upcoming weeks and semesters.
  • We have responded to the comments that included an email address and those responses are included below.

Comments

9/20 Ellicott

Please put more icing on your cinnamon rolls.

9/20 Ellicott

Please put more sugar in the oatmeal, it taste like nothing, but it smells really good

9/19 South

Please more fish

9/19 South

Mongolian Grill has gotten significantly worse since the first week of the fall semester

9/19 South

There was something inedible in my food, it was like a small piece of rope or something. I don’t know exactly what it was, but finding it in my food was very upsetting.

I am so sorry. Look for an email from the manager who would like more information so we can track down our error and make sure it doesn’t happen again. 

9/19 South

Please have more meal options. I feel like every day I come in it’s the same options and they’re usually sandwiches. Please have more meal options such as meatloaf, and other options.

Sorry to hear about your frustration. I would love to meet you and show you the many options we have and even preview the options we provide each day and each week. We actually use a four week rotating menu with pop up specials added regularly plus some special meals throughout the semester.

We did have meatloaf on Thursday evening for dinner on Emma’s which is between Cluckers and the grill station. Sometimes those things get missed because those stations are smaller than the deli which is large because of the custom side and the room needed to make small batches of sandwiches, wraps, and tacos.

Have you checked out the Mongolian Grill and the vegan station named Roma on the other side of the main dining room? Two more great options for variety and custom built plates.

Please let me know the next time you plan to visit and I would love to meet you and discuss your ideas. Thanks again for sharing your concerns, we hope to make you feel more at home.

9/17 251

I WANT MUFFINS. At breakfast, there are muffins listed on the online menu. When I try to find them in 251, I cant’t. I’ve only been able to get them at the Diner

9/17 South

BRING BACK THE TEXAS CHILI IT WQS SO GOOD I MISS IT

Nothing better than Texas Chili on a breezy fall afternoon. 
Yes! 
I’ll share your comment with our nutrition team so they can slot it into the menu – keep your eyes open for it. 
My only caveat is that it might be a supply problem .We are starting to have trouble with some ingredients and noticing shipping  disruptions. 
In the absence of those, this should be very do-able!

9/17 South

there was hair on my food

I am so sorry. Are you still in the dining hall? We would love to talk to you and learn more about the food that was affected, please

9/17 South

This comment board should allow images. Specifically, I want to point out that there’s a smelly pile of food scraps sitting on a pipe and drain, under the dishwashing conveyor belt.

9/17 South

I don’t know what is happening at south campus diner but at this point it is not worth paying for a meal plan. I am not paying over 2 grand to have hair in my food, over cooked eggs with green (maybe mold) in them. I understand that it happens sometimes, but if you know the eggs are not like normal way too spongey and green maybe don’t serve them to us. Most students living on south campus don’t have the time to walk to north to get better workers and better food. The diner always switches up what food they serve while south has not. I do not see why south can’t serve similar foods as the north campus diners and frankly why the north campus diners are a lot faster at getting food out and having a variety for everyone. If this comment does not get taken into consideration and if efforts are not made, I will take them higher up. There should be no reason why both north campus diners have better service and food if it’s all on the same campus.

9/17 South

I am a vegetarian and today i have really struggled to find anything to eat
I ended up getting cereal and there wasn’t any Soymilk left, the only milk alternative offered in the hall.
I really think veggie/vegan options need to be considered so much more! The vegan sausage should be here more often too

9/17 Ellicott

– meat is consistently undercooked for the chicken and sausage
– the pandemic is very real and kills people everyday – including some of my immediate family members, we need outdoor dining or take out boxes – it’s easy to say we don’t need them because you all don’t eat in the packed dining halls
– plates are dirty, bowls are wet – it’s disgusting

9/17 South

Could y’all have corn tortilla tacos again? Those were really good but they were only available once. Thanks!

9/16 South

Can we also get real pan dulce

9/16 251

Maybe more Asian food in general, too much pasta

9/16 Ellicott

Can you provide takeout?

9/16 Ellicott

Why does the soda from the soda machines look like it is used sink water. That is nasty plus the soda machine seems to be a little broken.

9/16 Ellicott

The korean chicken was good

9/16 251

Tofu should be served everyday. 251 is not very accommodating to vegetarians.

9/16 Ellicott

This is not specifically about the diner, but more about the nutrition website for all of the dining halls. I’ve noticed that some of the recipe nutrition information doesn’t look right. While I’m sure that this is just a glitch, I wanted to wait a few weeks to see if it got fixed. However, the Vegan pancake says its only ingredient is canola oil, and that the entire pancake is 14 calories, which doesn’t seem at all accurate. Additionally, the brown rice’s nutrition breakdown only has a total of around 7g total of macronutrients listed, yet the serving is over 100g, making the 28 calorie label a large underestimate. Other than those two recipes, the other ones look good! Thank you so much for putting in so much work to make the website, it is really helpful for people trying to keep track of our food!

9/16 251

Tofu should be served every day for lunch and dinner! My roommate doesn’t eat meat and has a very hard time finding a source of protein in 251.

9/16 Ellicott

The teriyaki salmon was very nice and tender

9/16 South

The silk non dairy milk runs out every morning or just doesn’t work! It’s devastating because I cannot consume regular milk 🥛

9/16 South

yoooo beeforoni for the win!

9/16 South

First of all, my compliments to the Mongolian stir fry station. The chefs there have to track so many orders and chase down forgetful students -kudos to them! I noticed that this semester, there’s only soy sauce at the stir fry station and none at the main condiments station near the entrance. Please add a bottle there, thank you!

Ellicott 9/16 

The lemonade has been out of stock for like a week and half the time it’s not out of stock it’s water or practically water anyway please I just want my lemonade I am dying oh dehydration and lack of electrolytes

Ellicott 9/16 

The coffee tastes a bit watered down. Maybe you need to use more coffee grounds?

251 9/16 

The Peruvian chicken that was in the Purple Zone today was delicious!! Please make it more often!

Ellicott 9/16 

Sliced American Cheese is not cheese. It is salad.

Ellicott 9/16 

Desegregate your napkins.

251 9/16 

I like the music that’s been playing this week!

South 9/16

Could we get a flan or some pastel tres leches at the desert bar? Thanks

Ellicott 9/15

Season stuff better; that stuff is bland

South 9/15

I would love if the South Campus Dining Hall were to add whipped cream to their waffle station! This would be an amazing addition and me and my friends always talk about how we like our waffles better with whipped cream on top 🙂

Done! 👍

South 9/15

The teriyaki chicken was really good, if you could make the cheddar Mac n cheese like north diner Hall does, homemade with the crust on top, that would be great.
Also, still serving breakfast items during lunch and dinner takes up room for other items that are much needed since there is not much diversity amongst the food.
The coffee mugs are also extremely unergonomic and need some sort of cardboard sleeve to not burn your hand. Going along with heat, fresh plates are way too hot to be pu out for students to use.

Wow – Thanks!
We need to hear from students what you like, what you don’t and what you’d like to see next.
Some of your asks are easy and can happen quickly, some will take a little longer and some we may not be able to pull off this semester. And (of course) we always want to hear compliments.
Again, thank you for the thoughtful comments – I’ll share them with our culinary team who will review them when they plan for upcoming menus.
Stay in touch, and if you have more to tell us, we would love to hear it.

South 9/15

If nutritional information such as calories and macronutrients could be posted for each food, that would be great.

South 9/15

Is it possible to have the Half and Half Machine fixed? Every day when I get coffee I see the half and half lever broken and it would be amazing to have it!

Ellicott 9/15

I wish you served fruit all day because I’m always craving strawberries and blueberries.

251 9/15

i walked in and it smelled like my dogs breath

Ellicott 9/15

Hi, I saw that last year in the south dining hall they made stuffed soft pretzels, can you please make some soft pretzels? Thank you!

Good Morning Soft Pretzel Fan !!!
You are correct, we did have soft pretzels in the past, and hope to again. However, this is not an item that we can make in house and we have to order them. Unfortunately, we are unable to source them right now. It is our hope that the national supply chain issues we are dealing with will begin to improve in the coming weeks, and we will be able to acquire some of the popular Terrapin Favorites like soft pretzels and chicken tenders.

Ellicott 9/15

Improve your hours!!!! I’m sick of coming to the diner for dinner and never having a place to sit. Stay open until midnight again so that we can all spread out. The diner is a COVID concern right now.

Ellicott 9/15

Bouncer grilled chicken
And bring back takeout boxes

Ellicott 9/15

Hi! Thanks to the dining hall staff for doing such vital work for us, and I just wanted to say that today I had a really tasty sandwich (not really a sandwich, but it came from the sandwich station. It was the bread with cheese, tomato, and avocado, and it was delicious.)

I also really liked the tomato and basil soup that has been available on occasion.

As an Asian American student, enjoyer of Chinese buffet, and soup enthusiast, I was also wondering if egg drop soup might be feasible as a soup option here. I miss it.

Thanks for taking the time to write in, and we appreciate the kind words. Truthfully, this is a tough year as we are struggling to find products and staff given the national supply chain issues and labor shortages. We are very happy that you are enjoying your dining experiences with us!!

As it relates to soups…..to make a great soup, it requires space, time, and dedicated equipment. Unfortunately, all 3 of those are challenges for us. So, we order our soups from a specialty soup manufacturer, and egg drop soup is not an option with them. We will look for some different options though.

251 9/15

mushroom adobo very goooddddd

251 9/14

You should get rid of croissant and English muffin breakfast sandwiches and serve the breakfast wraps more often

But that would be unfair to the people who look forward to the croissant and English muffin sandwiches! And based on how many students eat when we offer them, they are popular. 
Thanks for writing in – great to know that I’m not the only one who’d rather have a wrap. What I will do is share your comment with our culinary team for their consideration as they plan future menus. 

Email 9/14

Breakpoint Cafe is in dire need of assistance. I work in the Iribe Center and frequently purchased breakfast there prior to it closing in March 2020 and returned when it reopened in Fall 2020, and found that the service and food were always very good. Unfortunately that is not the case now. The menu board is rarely on when they open so you have to remember what is offered, my coffee drink has been made correctly once out of the six times and I’ve had to return my breakfast twice out of the six times I have ordered because it was not made correctly. I am not sure what training the employees receive but it does not seem to be enough. This is a very busy building with many students, staff and faculty coming and going all day long so the cafe is greatly needed. Unfortunately I have heard from many of my co-workers that they have had the same experiences during breakfast and many have said they may not go back because of all of the issues. Please do something about the situation here so we can continue frequenting this very convenient eatery.

Ellicott 9/14

I am begging you guys to bring back the breakfast wraps/sandwiches you had last year

South 9/14

Need oatmilk/ a variety of alternative milks for vegan people. Almond butter and gluten free bread for people with peanut and gluten allergies as well as for the people who just have that preference

South 9/14

what are your regular fall 2021 weekday hours? i can’t find them anywhere. and if you close before 9 please stay open until at least 10, lots of students like myself work after class and i don’t get off until 9 most nights

Go to dining.umd.edu and click on hours and locations at the top of the page. Scroll to the name of the place you want to go to, select and you’ll see the hours in the right hand column. 

Please let me know if this doesn’t work for you. Maybe let me know where you looked already or where it went wrong before so that we can make it easier for everyone to find them? 

Ellicott 9/14

I go to the North Diner for all meals and love it. I would love to have carrot cake for dessert. Also, please have berries in the dining hall as well as cantaloupe. Thank you for all that you do!!

South 9/14

Y’all the teriyaki chicken with the little pineapple on top was gooood! This semester’s been a treat to my taste buds, thank you chefs!

South 9/14

!!! The raspberry tarts were heavenly!!! What a great surprise – I’ve never seen them served at south diners before. They’re gonna keep me going despite my back to back classes today. Thanks!!!

South 9/14

Hello, I am writing this comment to know if there is a limit on number of fruits I can take from the South campus dining hall. I was stopped today for taking 2 bananas. I want to eat bananas at around midnight and before sleeping! Very disappointing.

Anytime Dining is an eat-in program. You can come in any number of times and enjoy anything we’re serving. We do, however, understand that you may not finish your meal before you leave. As a compromise, we allow one whole fruit or one hand-held dessert (think a cookie) each visit. If you visit the dining hall four times in a day, you could take four bananas (or cookies or any combination) a day. 

Ellicott 9/14

please make just plain chicken fingers!!

Ellicott 9/14

Love the spinach scrambled eggs this morning so much! I do hope to eat it again. Thank you for the healthy and delicious dish. 😀

Ellicott 9/14

more mandarin oranges

Email 9/14

Why does the Breakpoint Cafe ar Iribe close so early on 4pm? We have the biggest computer science program now. And, many students will have class on 5pm. And, many of them are likely want something to have themselves refreshed before the evening class. Plus, this might be the shop providing drinks and quick foods after 3pm in the northeast part of UMD. Wouldn’t it make more profits by extending the hour to 5pm on MTuWTh?

South 9/14

Good, crispy pizza

South 9/14

Can you please add oil and vinegar to the salad bar.

South    9/14

Bring us CHICKEN NUGGETS!!!!

South 9/14

We need to go cups for coffee

South 9/14

All the vegetable and hot dishes that utilize pepper have way too much pepper. Please reduce how much pepper is on the dishes.

Ellicott 9/13

mislabeling of the greek and plain yogurt. the plain is smoother and whiter where the greek is more liquidy and less smooth

South 9/13

The parsley whole baked potatoes are very good and make me very happy.

Ellicott 9/13

Love the cream puffs, would like more

Ellicott 9/13

I want chicken tenders please

Ellicott 9/13

Inside of what was supposed to be a fried shrimp (in the shrimp tacos that were served), there was a small plastic wrap of some sort with the label “100/200” in blue print. I found it fried, in place of where the shrimp was supposed to be.

My dining experiences have been great thus far, but out of health concern, I felt it best to write to address it.

Thank you for reaching out to us right away with this issue!  We’re so sorry this happened, but we are glad that your dining experiences have been great so far!  

I would love to get some more detail about the label and where exactly you found it…was it inside breading?  What did it look like…color, size?  If you took a picture or still have the ability to, please send it to us.  If this was a manufacturing issue, we will want to reach out to them.  

I am following up with The Diner team to inspect our fried shrimp product right now.

Thanks for any other details you can give.

South 9/13

The pork shoulder at lunch today was delicious! That cumin flavor hit different

Ellicott 9/13

Butter being the only topping available for the bagels in the morning

Ellicott 9/13

Barely any food being ready by 7 am

Ellicott 9/13

The donuts being in the same space as the bagels- it dries them out. Perhaps put the donuts in their own container?

South   9/13

I actually find it unacceptable that this morning, only 30 minutes after opening, there were options you had out and weren’t even accessible. There was not a single option for milk. Before breakfast? There’s only one dining hall on South Campus. And when getting french toast they did not allow me to select fruit toppings?? For french toast? And also the lack of syrup was just the icing on the cake. I’m really disappointed as you can imagine. My schedule only allows me to eat at SCDH before 8 AM and I will not be able to eat until 3 PM. I’m just really frustrated and also hungry. Sorry if this came across really mean. Hope you have a better day. Thanks.

I am so sorry your breakfast experience was not exceptional today.

We actually ran through more milk over the weekend than we have ever gone through. I am sorry we did not have any for your breakfast today other than chocolate milk. We are increasing our levels of inventory to prevent in the future.

Not sure what happened with the fruit topping, we have the warm cherry topping and fresh chopped fruit available as well. Sorry, that got missed for your French toast.

The syrup is usually next to the pancakes or French toast and we always have it next to the Belgium waffle station next to the bagels and donuts. It is in a large silver dispenser kept warm along with another with warm melted butter.

Regardless, I am sorry your breakfast was not what you anticipated. Please ask for anything you don’t see next time and we will point you in the right direction or look in the back for something that is missing. Carmen is the manager in the mornings and George is the opening Chef. We want to help you immediately and are always available, you can ask any employee and they will summon us to assist.

Feel free to ask for me next time you visit. I would love to hear more about your ideas.

South 9/13

This food is pitiful. The same dry French toast every day, soggy potatoes that sit out for too long, and liquid eggs that are unholy. Out of milk? How? No vanilla yogurt?? You gotta change the breakfast menu completely, we are suffering

South 9/12

I would really love it if jalapeños to the omelette options.

South 9/12

Requests/Suggestions:
-open earlier on weekends
-stay open later in general
-more hash browns
-more cookies and brownies
-better coffee
-remove strawberry stems
-vegan/non-dairy milk options

Love:
-smoothies
-salad bar
-wonderful staff
-always clean
-hand scan access
-ice cream
-amazing food! 

This is a great, specific list that we can use as we plan future menus and operational changes. 

I especially appreciate the list of “”love”” – its great to hear what’s important to people. 

Ellicott 9/12

Chicken tenders please! But this is the dining hall and the food is always great!

Ellicott 9/12

Can onion rings be added to the menu?

Ellicott  9/12

Please for the love of god make lo mein noodles and not just sesame seed oil on there it’s absolutely rancid. Thank you.

251 9/12

Can you bring back Balsamic Vinaigrette dressing? That is my primary salad dressing, as I am not a fan of the others. This was an option that I utilized all the time during the first week, but now it is unavailable. If possible, please consider bringing it back. Thank you

Thanks for writing in. – it’s great to hear what things are important to people. Salad dressings are on a rotation and balsamic vinaigrette will make an encore appearance very soon. The team has your comment, and may be able to tweak the schedule for you.

Ellicott 9/12

I love the taste of your vegan key lime pie! However I would like to offer a few suggestions. There is too much icing/filling and not enough crust. A good pie needs a balanced filling to crust ratio. I would further add that the plastic wrap on each individual plate is harmful to the environment and would suggest a more sustainable/compostable wrapper for the slices. 

Ellicott 9/11

When people set off the emergency alarm, it would be nice if someone runs to turn it off because it’s piercingly loud when you sit near it

South 9/11

add beyond/ veggie burgers to grill station

251 9/11

hi there, i just wanted to say that the food has been lovely.

South 9/11

There doesn’t seem to be any salt in the condiments, could you provide that please?

Also, your roasted vegetables are really good, but the selection of cooked vegetables is not very big. However, thanks for providing healthy food that tastes like home-cooked food!

Ellicott 9/11

The sweet fire tempura chicken and pineapple is extremely good please make it more often it is so good.

Ellicott 9/11

The green beans are too chewy, the lo mein noodles taste funny

South 9/11

Please put tilapia on the menu daily. Thank you in advance

South 9/11

When are the dining hall hours going to return to normal (closing later than 9 PM)? 9 PM is even earlier than most restaurants close, certainly earlier than is reasonable for college dining halls to be closing. Given the cost of the dining plans that are for “anytime” dining, and the fact that it’s a college campus, 9pm really seems like an unacceptable time to be closing. I was under the impression that hours would go back to normal after labor day but that doesn’t seem to be the case.

Ellicott 9/10

You all did shwarma today. The vegetable shwarma was really good! I can’t eat beef, so please make chicken sometime!

251 9/10

i would love to have waffles in the mornings!! thank u sm

Ellicott 9/10

I would like to start off by saying thank you so much for everything you do. I know t can’t be easy feeding so many people. I just wanted to suggest adding a few more vegan/vegetarian options to the menu as I find my self eating the same foods quite frequently. Thank you again so much!

Did you know that we serve vegetarian food at every station? Look for the vegetarian / vegan icon on the eboard of the counter item card. If you like, the manager on duty would be more than happy to walk around the serving area to show what we see = and to see specifics about what you see.

Ellicott 9/10

The BBQ chicken quesadillas are the reason I wake up every morning. Please never get rid of them. Love you.

👍🔥…….and we love you too!!!!!

South 9/9

Please offer impossible meat burgers as well for vegetarian and vegan students. There are rarely any vegetarian options available. Thanks!

South 9/9

Please offer beyond sausages and meat alternatives on a daily basis for vegan and vegetarian students. It is very hard to find nutritious and filling meals when meat is not an option.

Ellicott 9/9

There’s never any chicken tenders or chicken nuggets 🙁

Ellicott 9/9

Chopsticks should be available every lunch and dinner regardless of types of meals served

Ellicott 9/9

Please make cheesecake more often

South 9/9

Hello, I just wanted to say that I’d like to see the cream cheese left out more than just for breakfast, especially considering that the bagels are available all day. Thank you 🙂

South 9/9

I love the vegan section! I would love if there was a little more variety with the fake meat options. I love fake chicken, but the meals you serve are always spicy! It would be great if you had the plain nuggets that I can put sauce on from the asian area.

Thanks for the great feedback. We do incorporate fake meat options into our menus when they are available. The General Tso’s is a favorite of mine and isn’t as spicy as you might think. Have you tried the vegan chicken cutlets? They are great in a wrap, on a salad, or just waiting for you to sauce it up as you choose. We will consider your ideas.

I would be happy to walk the dining hall to highlight more places with more options for you and to learn more about your ideas.

South 9/9

chicken

For sure

South    9/9

The Guinness beef stew was chef’s kiss, thank you!

Ellicott 9/9

Please I am begging you to cook your potatoes all the way through, I have had raw red and raw sweet potatoes.

Ellicott 9/9

Are the Terrapin Favorites going to come back soon? I always look forward to those 🙂

Ellicott 9/9

the pasta sauce (tomato) was bitter and not enjoyable.

South   9/9

Please get honey mustard dressing for salads/ dipping sauce. More chicken tenders. There are never chicken tenders.

251      9/9

the pesto Alfredo pasta with basil and tomato was a 10/10 meal. my friends and I are hoping that it makes a reappearance and is a recurring meal.

Ellicott 9/9

Bacon and hash browns are my favorite!!

Ellicott 9/9

Warm cinnamon apples and pancakes from the purple zone are amazing. Lunch starts too early.

Ellicott 9/9

You should have the tempura cauliflower more, it’s soo good

Ellicott 9/9

Bring back the shrimp jambalaya.

South 9/9

The vegan stir fry station surface should have its own area. Currently it is cooked on a portion of the cooking slab but that allows any meat cooking around it to mix in with the vegan food defeating the purpose of a vegan only cook surface. Thanks!

Thank you for taking the time to send comments. We offer vegan specials every time we offer a non-vegan special. We have offered in the past and will continue to offer Beyond items as long as our suppliers are able to provide them. I am sure you have experienced challenges with supply chains still resulting from the pandemic. Please watch our table tents and social media for future promotions including those items.

The Mongolian grill is not labeled as a vegan station and we do offer a clean cooking surface allocated to vegan-only cooking for all guests. The Roma station right next to the Mongolian grill is a pure vegan station complete with vegan cheeses, vegan mayonnaise, vegan cutlets, and even vegan desserts. All dining halls additionally use icons to identify all menu items served. The VG icon signifies the item served is vegan. You can always ask a manager or chef if ever in doubt. 

I would be happy to walk the dining hall to highlight some of the offerings and learn more about your ideas.

Ellicott 9/9

Bacon and hash browns are my favorite!!

Ellicott 9/9 

Hi, I was wondering if it would be possible to have bagels without eggs, and more desserts without eggs.

Thank you 🙂

South 9/9

I believe the strawberries at South Campus Dining should be cut like they do at The Diner. Please.

251 9/8

i don’t know how but the pasta tasted like the smell of a farm animal the other day my, my friends alfredo sauce also tasted like egg nog 

Ellicott 9/8

hi! thank you so much for making us food. it would be great if you cooked the green beans longer as most of the time they seem almost raw.

Ellicott 9/8

I thought it was all ok. You should make seitan.

Ellicott 9/8

Hi! Maybe season the food a bit more that’s my only concern. Additionally, the food is never hot, it’s always cold. Maybe get some new warmers? Also, can you guys work on fixing the drink fountains because they’re always empty or have seltzer water. Also, can you guys name the deserts because I never know what they are. The workers are so sweet and they’re always cleaning even when it’s not needed, which is amazing. Keep up the good work!

Ellicott 9/8

Hi there! My concern is the food isn’t really seasoned and a lot of the time the food is so cold. Also, the drinks are always seltzer water, or just out. The workers are super nice though!

South 9/8

Hi! Just a little concerned about the jar of peanut butter by the breakfast station directly in the back of the dining hall because it is right next to the allergy station! Not sure the details of how it works but people with severe allergies might be affected.

Ellicott 9/8

we LOVED the buffalo chicken ranch wrap!

South 9/7 

Hi. Hope this message finds you well. I was hoping we could add cones to the ice cream station because sometimes you just wanna take a cone to go to class or go back to the dorm. It just spices up life and would motivate me greatly. Looking forward to it. Cheers! 🙂

Consider it done!!

Stay safe and have a great day!!

South 9/7 

Please add regular toast/bread to the breakfast menu

North 251 9/7

I think it would be great if y’all stayed open until like midnight every night. or even 10. thank you

Thanks for writing in. There are staffing issues throughout the food service industry compounded by transportation issues to and from College Park.  Right now, we don’t see a way to staff for extended hours. I’ll share your comment with the rest of the senior team – I know that we are very aware that this is a popular feature of our program and we will keep evaluating the possibility of extending hours later in the day.

Ellicott 9/7

You never have ice in your machines. The soda is also oddly proportioned. Sometimes I be getting Sierra Mist and that shit taste like carbonated piss. Ay but your cookies and soft serve ice cream is good as hell tho props to that.

North 251 9/7 

Rice is really hard, please cook softer.

Ellicott 9/7 

Teriyaki Chicken is wayyy too salty. Plus the sauce on the chicken is burnt which enhances the saltiness of it.

Ellicott 9/7

I have a severe allergy to peanuts, tree nuts, and chocolate. I understand that almost all the food is nut free, but I wish that there were more desserts that do not contain chocolate. Usually when I go to the diner, all of the desserts have some form of chocolate other than the sugar cookies, but the tongs for those are always cross-contaminated with chocolate. It would be great if there were just a few more desserts that I can eat safely.

Good afternoon, with severe allergies to nuts and peanuts you should not be eating any of the desserts that we serve out on our regular dessert stations. A of our desserts including cookies are made on the same machinery that they use to make nut and peanut  cookies. All of the fresh desserts made in our pastry shop have cross contact with nuts and peanuts because we use nuts in a lot of desserts.
We do have some nut free desserts on the Purple Freezer in each of the dining rooms. The Daiya Cheesecake and some of the Katz’s desserts do not have chocolate, nuts or peanuts.
If you have any other questions please contact me directly.

South 9/6

Hello I am wondering if there exists fruit jelly or cream cheese for the tasty bagels at SCD

We have cream cheese, butter and jelly on the salad bar – to keep them cold.

South 9/6

 Why do you start throwing away food at 8pm if people come in to eat until 9? It is a complete waste if food! One member of staff started throwing away bagels and donuts at 8pm and when I let her know that they are still being eaten, she just asked me if I wanted one (which I could pick out of the trashcan) and continued throwing away the rest of it. This is super annoying and unnecessary!

First of all, thank you so much for bringing this to my attention. You are right, she should not have been throwing away food before we closed. We were able to counsel her on expectations moving forward. I agree it is super annoying and unnecessary. Finding a balance of ordering just the right amount of bagels and not too many is difficult. We try to reduce food waste in a variety of methods and we separate all items for compost, recycle, and landfill.
I am sorry this happened to anyone and am grateful you spoke up and provided your email so I could respond, thank you.
Feel free to ask for me next time you are in the dining hall and continue to give us feedback.

251 9/6

Please on jah bring that vegan lasagna from last semester out :'(. Help a homie out, we starvin. 

Ellicott 9/6

I believe the hall would benefit from a larger variety of food items. International does not just mean East Asian, I would appreciate seeing Latin American food, African food, Central/Western Asian food, and more.

South 9/6

I was served raw chicken at one of the stations.

Ellicott 9/5

I just want to start off by saying the Diner is amazing. I live in Hagerstown so having a food diner so close is great. It’s options are great and it has so many tasty foods. I have allergies, so having pretty much every food have an allergen card is great. However, I also do have some suggestions. First off all, I understand when some items are out, and it takes time to get it back in stock. For example, I like the chocolate milk, but sometimes it’s not always there. However, I enjoy eating a salad with my meal, and the only dressing that doesn’t have egg is balsamic vinaigrette, which is usually out. I’m allergic to egg, so I don’t have many other options. Also, sometimes the dressing containers are in the wrong slots, and tonight I almost took the wrong one and put it on my salad without realizing. I think one thing that can be done is to put labels on each container saying what it has in it, because I’m not sure how it happens, but the dressings are sometimes in different places than what the label above shows. And one more thing, if it’s possible, I think there should be an ice cream option without egg. Even if it’s in the purple freezer, that would be fine by me. Also I’ll be honest, I’m not a big fan of the purple freezer, just because it’s off to the side and doesn’t have that many options other than frozen bagels and pizzas. I know I went through some negatives, but I do want to reiterate the the diner is a great place. It’s so convenient and in my opinion, I think it’s way better than the south diner. Thank you for reading.

     We hope you had a great weekend!  We appreciate the email, and the suggestions, as we are always looking to improve and get better.  We can definitely take a look at how we label the dressings.  I would always check though, as guests may not put them back in the same place.  We appreciate the understanding as it relates to product outages, and unfortunately, our vendors are informing us that the situation is only going to get worse over the next few months.  We are struggling to source many of the products that are usually, normally available…..like beverages, processed foods, and specialty items like those found in the Purple Freezer.
    The Purple Freezer is specifically placed in an effort to reduce cross contact.  We are hopeful that as the supply chain looses up, we will be able to keep it stocked with our normal items.
    Also, have you been to The Purple Zone at 251 North?  It is an entire station focused on food that is free of the top allergens.  Would love to get your feedback on that station.
    One last item, you mentioned The South Campus Dining Hall.  Do you have specifics thoughts on that location? 
    Thanks for taking the time to write in, we appreciate it!!!  

251 9/5

Because I cannot consume dairy, it would be nice to have a non dairy milk choice like almond milk or oat milk available. Could that be made possible?

I’m sorry you didn’t see the soy milk. We do have some in the front area in the milk holder. unfortunately we don’t have the type that is hooked up to a pump but we have the carton you can pour as much as you desire . Sorry for any confusion but if you can’t find it please ask for one of the managers and we will direct you to it. 

Ellicott 9/5

Need more multicultural food – Indian!

South 9/5

I’m so happy to see the made to order omelettes back! They were my favorite freshman year!

Ellicott 9/5

Your sausage is trash

We were serving Chicken Cranberry Sausage – which seems to be a very polarizing product.  People love it or hate it. We have several other types of sausage in rotation, watch out for them! 

South 9/4

I love Mac and cheese pizza it would be cool if you could make it 🙂

South 9/4

Some of the items that have the vegan symbol are not vegan (at the main area in the south campus dining) like the chocolate chip pancake has the vegan symbol but when I asked, they said it wasn’t vegan.

251 9/4

Keep the teriyaki chicken thighs and bbq beef brisket! It’s very good

251 9/4

Braised pork was good keep it on the menu

South 9/4

The zucchini fritters, basil pesto chicken, New England clam chowder were delicious and the green beans were so fresh. Thank you chefs! I’m hoping we’ll get spinach more often as the semester goes on because they’re a great source of nutrition.

Ellicott 9/4

omg the soy milk’s back thank y’all!!!!!

Ellicott 9/4

The chicken is dry like the Sahara dessert. The burgers were even worse; borderline inedible. Highly regret eatting anything other than the frozen peas. Also the chicken is full of veins which bleed out all over the plate. Absolutely disgusting. What a shame. 🙁

251 9/4

Loved the warm berry quinoa, would also be nice to have granola by the yogurt bar

South 9/4

I just noticed that there isn’t much a protein option for a vegan in the morning. Last year, the vegetable hash had beans in it and that was 10/10. Thanks for all the work you do!

Ellicott 9/4

Espresso machine has been broken ever since I got to campus 🙁

We called it in before the first day of Fall – but the company hasn’t shown up yet. We will keep calling and try to find a different machine.

Ellicott 9/3

Can the old diner hours (past midnight on weekdays) be restored since these hours prevent us from spacing our when we eat, causing the diner to have more people at a time.

Ellicott 9/3

Please be open until 12 during the weekdays like before COVID. There is not enough time to eat.

South 9/3

bro dis a petri dish

South 9/3

I love the salad bar a lot but would appreciate having olive oil as one of the dressings. Also, I think having almond milk would be great as a lot of people are allergic to soy and it’s unhealthy for women in their 20s due to the hormones.
I stop at the salad bar pretty much every day, too. And just plain oif and vinegar are great on a salad. Cruets are on order and we’ll put them out as soon as they get here.

Almond milk is a little more of a problem. Because of the number and severity of nut allergies in the Terp community, we minimize nuts in the dining halls and can’t provide nut milk. I had not heard about hormone concerns and soy milk. I will share your comment with the nutrition team so they can investigate and make a recommendation about if we need to make a change.
Thank you for bringing this to us,

251 9/3

Bring back curry chicken please. Pancakes also very good please every day make.

South 9/2

Please include more vegan options

251 9/2

The Mongolian beef was really good 🙂

Ellicott 9/2

More curly fries please!

South 9/2

The salmon teriyaki is delicious!

Ellicott 9/2

Allow take out dining. If students use reusable containers how does it “affect your sustainability goal?”

Ellicott 9/2

I want to request Mac and cheese balls

Thanks! We take requests. I’ll pass your this along to the culinary team. They will use this and other comments as they plan future menus.

Ellicott 0/2

More vegetables at breakfast pls thank you also pls fix apple juice thanks

Ellicott 9/2

The bread pudding is immaculate.

Ellicott 9/2

Please have more donut variety! I’d really appreciate it if we could have sprinkles, Boston cream, jelly, or blueberry. You don’t even have to have all of those, just one additional flavor will do forreal.

Diner 9/2

I usually really enjoy your food and look forward to my meals there. However, last night, I was especially excited as the menu listed “Pao Bhaji” and “Chicken in Vindaloo Sauce”. However, there was no Pao (bread) to go with the Bhaji and the chicken in vindaloo sauce was missing entirely. Unless I didn’t look properly, I’m pretty sure that the menu wasn’t correct. I would appreciate any clarification regarding this.

Thanks for your note. You’ve opened up a bunch of issues. The truth is that we are struggling to deal with just these issues.
We ordered both the food items you mentioned from a specialty supplier. Our staff did not understand that the Bhaji needed bread (Pao) and thought they had presented it correctly. Next time it’s up, we will try to get it right.
Secondly, like many others during the pandemic, our supplier is having delivery problems. They had Vindaloo in their warehouse and didn’t give us much notice about the delivery glitch. So until the last minute, we didn’t know that the Vindaloo was stranded out of town.
Next, you wonder why our online menu was inaccurate. Menus are attached to the production programs and require time and expertise to update. The team members who make those changes are working on the serving lines and in the kitchen right now. We’re hopeful that soon the culinary team can get back to keeping menus updated.
Our goal is to serve all the menu items we have planned for the semester. In the meantime, we hope you find plenty of variety in the dining halls and have many Great Maryland Dining Experiences.
Please reach out to me if you have any additional or follow up questions.

Thank you for your response. I completely understand that these problems happen, especially for such a large operation. Everything else has been great and there are plenty of fresh options to choose from.

South 9/2

I think the dining halls should be open longer because they are very crowded all the time and the hours before the coronavirus were much better.

Ellicott 9/2

The Diner in the morning serves stuff like congee, oatmeal, and grits, with various toppings and garnishes on the side. One such topping is called “Chinese twist crullers”, but the things in the bowl look more like bread cut into cubes. I decided to give it the benefit of doubt… and it literally is just bread, cut into chunks. I’m fine with there being chunks of bread if people want to add them, nothing against that, but please don’t advertise them as something they’re blatantly not.

Good catch. The menu called for cubed bread and the cooks prepared the correct item. Apparently, the “Chinese Twist Cruller” sign was left from a previous menu and displayed in error. We have made the correction, and I apologize for any confusion. Thank you for bringing this to our attention. 
 

Ellicott 9/2

I honestly do not feel super safe with little to no social distancing in the Diner. I would love if there was a carry out option so that I would feel safer eating.

Please check out the dedicated physical distancing room on the east side of The Diner. You can sit with your pod and tables provide more than six feet of distance from other pods. Let us know how you like this area. 

South 9/2

Drinks, such as Mountain Dew, Sierra Mist, and even the orange juice taste weird. They seem to be heavily watered down. I have experienced this in 251, and The Diner too.

251 9/2

Only half of foods have labels here which makes it difficult to know what everything is, especially with allergies. Lots of times the labels also aren’t in the correct spot. It makes eating here so much more difficult

South 9/1

grilled chicken breast everyday please, it was good

Ellicott 9/1

More corn muffs and gsos cauliflower

South 9/1

I know most people are vaccinated now, but seeing hundreds of people without masks all sitting together is a little concerning, if not hypocritical. We are required to wear masks everywhere else on campus, it’s not like the risk of COVID disappears while eating.
How come we are allowed to sit with masks off, while simultaneously not social distancing?
There should be at least a few areas where social distancing is mandatory, for those who still want it.

South 9/1

You guys should include a poster from MyFoodPlate. This could inform people how to eat healthy.
Similarly, each food item could be grouped into each category (fruits, veggies, grains, protein, dairy, and Junk Food).
This would allow students to eat better and know what they should be eating. Studies from the USDA show that less than 30% of adolescents are eating the recommended amount from each food group.

I agree that many students could enjoy great tasting and healthier meals by making different choices from our surviving lines. We’ve scheduled a USDA MyPlate poster to go up in each dining hall later this week. 

The rest of your suggestions are intriguing and I’ll share them with our nutrition team. I’m not sure what is possible or practical given the size and complexity of our operations. I do know that we keep our eyes open for new ways to get good nutritional information to Maryland students.

South 9/1
I would love to have some vegan pizza and more vegan milk options. So far, there is only vanilla soy milk, but no regular soy or oat milk available. All the pizzas have regular cheese on them as well. It would be great to have a pizza with vegan cheese on it.
Also, the granola at breakfast is usually empty.
If you could please add some signs to the yoghurt, so that we van know which ones are vegan and which ones not, that would be great as well.

South 9/1

I wonder if there is a chance to have lamb leg and salmon and roast lamb meat.

Thanks for taking the time to write in.  You will definitely see salmon in the menu rotation for the fall.  We traditionally offer lamb as well, however, with the national supply chain constraints this year, we have not yet been able to source it. 

251 8/31
The music is too loud for my preference.
Thank you for all the hard work that the dining services staff have been doing! Everything has run so smoothly!

We turned it down! Thanks for commenting. 

Ellicott 8/31
The tempura fried mushroom and fried plantains are some of my favorites!

Ellicott 8/31
Could you please bring back the two iced tea dispensers.

Thank you for checking in.
We have a work order placed for new machines. They were removed over the summer and will be back ASAP!
In the meantime, we are putting ice tea on the “Quench” infused water station. I hope this helps.

251 8/31
Can we have hash browns and some waffle makers

Hash browns are on our menu – and they will be served in turn. Keep an eye out for them! At 251, the lack of waffle makers is a logistics issue. We don’t have power and space to place them safely. The Diner has them though! 

Ellicott 8/31
Can we please have bacon in the mornings??

Bacon is on the morning menu – but not every day. Visit nutrition.umd.edu to see which days we’re serving bacon! 

Ellicott 8/31
Putting mac and cheese on a piece of bread and calling it a sandwich is not okay.

Ellicott 8/31
That was some good ass pizza

Ellicott 8/31
Rotisserie chicken is dry

Ellicott 8/31
The chicken shawarma was really yummy

Ellicott 8/31

Please bring back the breakfast burrito wraps and the English muffin/croissant breakfast sandwiches

Ellicott 8/31
Back in 2019 and 2020, you carried soy milk at all dining facilities. I don’t think it is consistent to be promoting “cool food” while getting rid of the only sustainable milk offered. As someone who cannot drink regular milk (along with 70% of the population), this is disappointing.
Do you have plans to reintroduce soy milk at dining facilities?

See the answer to the next question….

South 8/31
It would be great if there were some non-dairy milk options for cereal and coffee.
A lot of people, including myself, get stomach problems from milk/dairy.
Even just one option of almond or oat milk would be great.

Unfortunately, at this time, we aren’t able to source soy milk.  Our primary vendor has informed us that it will be back in stock at the end of September.   Our procurement team is currently working with other vendors to try and get the product in faster.  It will be available in the dining facilities as soon as we have it. 
We are being told by all our vendors that due to the current constraints on the national supply chain, we should anticipate outages on some products for the next few months.  
I apologize that I don’t have more positive news, but the procurement team is working to get this product in as soon as possible.

Ellicott 8/30
Lots of vegan options and I’m loving it! The Cauliflower Curry Quesadilla, vegan cookies, and spiced/marinated tofu and rice are amazing. Keep up the great work!

South 8/30
This is all of the dining halls. can you put signs saying what the desserts are please.

South 8/30
Let us take out food again

South 8/30
Let us take food out of the dinning hall

Ellicott 8/30
It’s a little bit dog water today but usually it’s bussin

Ellicott 8/30
The BBQ Quesadilla were amazing!!!

South 8/30
Are the soy milk machines gone forever? I missed them while off-campus. They’re a great alternative for people who can’t have lactose.

(See the answer above)

Ellicott 8/30
Stay open until midnight again

Ellicott 8/30
Please stay open until 12am and give us take away boxes.

Ellicott 8/30
Pls stay open till 12 am or give us takeaway boxes, I beg

Ellicott 8/30
Please keep the diner open later! I have late classes and it is really unfortunate that sometimes I can’t eat dinner because of the time my classes end. Take away boxes would be so helpful or staying open until midnight.

Ellicott 8/30
Give us takeaway boxes or stay open till 12am pls I beg

251 North 8/30
I think the chocolate chip french toast casserole is under cooked. It’s very doughy

South 8/30
Why is there no omelet during the week

South 8/30
when i pressed the button for orange juice, extremely watered down orange juice came out

Thanks for letting us know. We are recalibrating the machine. 

South 8/30
The shrimp at lunch time was delicious! I’m sad I only got three bits tho. Please allow larger portions or more servings.

Hey – Please come back for seconds! Dining plans promise unlimited access. We do start with a “standard serving” but, if you ask, the servers should give you a little more on the spot, and you are welcome to come back again and again.

Ellicott 8/29
I have lived in America for the majority of my life but my parents are from India and they have raised me very close to our Indian roots and culture. It’s only been three days since I came to campus but I already felt homesick and missed my home. The biggest thing was food – I’m not used to eating sandwiches and pasta and salads everyday. My daily diet consists of rice with curry with the occasional sandwich or waffle once a week, so turning completely to American food overnight made me feel lost. Last night I came to the diner hopelessly hungry, filling my plate with bite size portions of different pastas, hoping to like something. Then I saw that the Diner was serving saffron basmati rice and chole and it tasted AMAZING. I took both the rice and the chole curry a second time and finished every grain on the plate. It was the first time I left the diner with my stomach full and satisfied. And today, when I entered the Diner to see that they were serving saffron basmati rice again, I was overjoyed. I wanted to express my gratitude and say that small gestures like these make me feel like UMD sees and acknowledges the Indian population at this school. It has helped immensely with my homesickness and I’ve already ranted about this and shared pictures of this with at least 20 people from home (in America). So from the bottom of my heart, thank you :)’

Thank you! 
Keep telling your friends! 
And say hi next time you’re in The Diner. 
We’d love to meet you! 

Ellicott 8/29
The smoothies are very good! I love all of the options. One time I did get very stringy green beans which were not too good. I love all of the cereals provided to us.

South 8/29
Make Chicken Parmesan

South 8/29
Limited vegetarian options

Ellicott 8/28
My friend ordered a vegan stir fry from the Mongolian station on south campus. It came back with chicken, even though the chef yelled vegan and the order card was marked.

South 8/27
It would be a big help if there was a takeout option for at least some portion of the menu due to the delta variant

South 8/27
I—along with many of my friends—am very concerned about there being no take-and-go option at the south campus dining hall (and other halls) this semester considering how the delta variant is becoming an increasing problem. I don’t really feel as safe eating in the dining hall for a full meal where everyone eating is maskless, so reinstating take-and-go as an option would definitely ease my own and others’ COVID-related stresses when it comes to dining.

Diner 8/27
The orange juice from the juice machine was all watery 🙁

Diner 8/26
Fill the smoothie cups up more please

South 8/26
The plantains are delicious!!

Ellicott 8/25/2021
Need more Vegan and Vegetarian options

Give us a minute – we’re just warming up for Fall!  Dining halls open fully tomorrow afternoon and you’ll see many more choices that work for vegetarians and vegans. Look for the Green “V” or the purple “V” icon on eboards and counter cards. Let me know what you like best,      

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