Dining Hall Comment Wall
Here are the comments you have left us by responding to the QR code on the dining room table tents.
- Comments go directly to the managers of the dining hall you select on the comment form – so they have the opportunity to react and respond quickly.
- We have read and are thoughtfully considering all your comments as we plan for upcoming weeks and semesters.
- We have responded to the comments that included an email address and those responses are included below.
Resident Dining Comments
South, 9/13/18, 8:37pm
The hummus was good today! I like the sun-dried tomatoes
Ellicott, 9/12/18, 9:31pm
All of the vegetables I get are always undercooked. Please for the love of God fix that
Thank you for your comment. We will review cooking procedures with staff. Give us a few days to get to everyone and then, if you think about it, let us know how we’re doing. Remember that vegetables continue to cook while sitting on the hot line so we do bring them out expecting them to be there for a few minutes and continue to cook. Also, overcooking is worse nutritionally than under-cooking: overcooking leeches vitamins out of vegetables. Still, you expect cooked vegetables not to be raw. Looking forward to hearing from you again!
Ellicott, 9/11/18, 8:27pm
Hey! Are Terrapin Favorites coming back to the diner??
They are starting September 17th!
South, 9/11/18, 10:11am
so much love for the customizable omelettes!
South, 9/9/18, 9:21pm
The new rosemary potatoes are an awesome option- but they were almost raw as I ate them. Great non-fried potato option, but way undercooked.
Ellicott, 9/9/18, 4:06pm
I found a dead fly in my pineapple. Pretty Gross
Yes, that’s not what we want to serve. I am very sorry that happened to you. We do have protocols in place to prevent this and will review them with the cold room staff. The best thing you can do to help us investigate the cause is to show a manager right away. We can then talk with the people involved right in the moment and have the best chance of sealing off that entry point.
Ellicott, 9/9/18, 4:02pm
Please do more korean bbq meat
Ellicott, 9/9/18, 10:24am
Where is the peanut butter station located? I’m looking for more vegan protein options, especially for breakfast.
We have a peanut butter station located in the corner next to our smoothie station, hot scones, and cookies. On our Sprouts Vegan breakfast line, we also have vegan cream cheese as well. In addition, we always have hummus available next to our bakery case in the dining room, if you’re looking for a vegan spread for toast or a bagel. Anytime you have any questions or concerns while in our dining halls, please don’t hesitate to ask for a manager and they will be happy to help you immediately.
Ellicott, 9/8/18, 6:36pm
Chicken nuggets should be served.
Thanks for writing in! While we do not serve traditional chicken nuggets, we do have variations on our menu. We rotate tempura battered chicken on our Asian station, we serve fried chicken wraps and sandwiches on our Deli, and serve Sweet and Sour Chicken on our Blue Plate cycle. In addition, we will be serving chicken tenders during lunch next Friday, September, 21st. After that Friday, we will serve chicken tenders once a week, during lunch, for the rest of the semester, so look out for Terrapin Favorites table tents to find out which day each week we will serve them.
South, 9/8/18, 1:10pm
Dear Sir/Madam, first I would like to thank you and all staffs in UMD dining services for your hard work. But I have one request/concern regarding the Cable News in South Diner. I saw it broadcasting Fox News two mornings during this week and found it truly disturbing. The midterm election is coming up and we are in a fight for democracy, racial justice and equality. Can we have exclusively CNN, MSNBC, and CBS in the TVs. Fox News is really making me sick. Thank you!
We are certainly not trying to make you sick. Please feel free to ask a manager to change the station; we have a number of stations (including non-news stations) that we switch back and forth between. If you can’t find a manager, ask the greeter at the entrance, they can always track one down for you.
Ellicott, 9/8/18, 11:14am
The new creamer machine only has two types of creamer in. Now I have to make or buy my coffee elsewhere. Could you please still have the other types (in the small cups) available at the station?
We are very excited about the new creamer coolers! They will eliminate some of the last plastic used in the dining halls! Yes, there are only two flavors available but please note that the half and half is actual dairy product, not an artificial “creamer.” The second flavor is vanilla, the most popular of the flavored creamers. We have also eliminated the plastic stir-straws in favor of a more earth-friendly option. We hope that you’ll be able to come along with us as we work hard to become a more sustainable campus.
Ellicott, 9/6/18, 4:57pm
Just as a heads up – there might be something wrong with the water machine in the corner next to the fruit water. The “ambient” water came out almost hot, which suggests to me that there is something not right internally. Hopefully whatever the issue is can be caught early so that the entire machine doesn’t end up broken for an extended period of time.
Thank you so much for the heads up. We have sent a manager to investigate and will call the DS Facilities team as well. Hopefully, the problem is minor and we will have cool, refreshing water available soon.
Ellicott, 9/1/18, 7:14pm
Can you please start supplying lemon juice/a juicer and zucchini noodles in the diner!!! zucchini noodles are a great option for vegans
Ellicott, 8/31/18, 10:05am
The vegan Caribbean sweet potato curry was absolutely INCREDIBLE from Aug 29 at the Diner! I hope you guys make it again 🙂
Green Tidings, 8/30/18, 1:08pm
I’d like to request that food trucks (not just Green Tidings – they have very limited service now and a very limited menu) be allowed/encouraged to sell food on campus. I’d like more and healthier options. As faculty, i have eaten at the Co-Op thousands of times and want more variety that doesn’t require walking or driving off campus. Please help!
Prince George’s County has designated four hubs where approved food trucks can operate during specific hours. One of these hubs is in downtown College Park and another is near Research Park.
In locations other than that food trucks are allowed only at special events including carnivals, festivals and fairs. They may also operate at private catered events. From time to time campus departments host special events where (under a special right of entry agreement) invited food trucks can participate.
The Green Tidings Food Truck is owned and operated by the University so it can operate on University property at any time. If the Green Tidings Food Truck were to leave campus, it could operate only in Prince George’s County, and at an approved hub or at a special event.
Rudy’s Cafe, 8/29/18, 12:33pm
Dear Dining Services: I purchased a Chef Salad from Rudy’s Cafe today. Generally, I enjoy the food and convenience that this shop provides. However, today I was surprised and disappointed to discover a bug in a bite of my salad that I had spit-out due to an unpleasant taste in my mouth. I would like to continue purchasing food from this shop, but am now wary to check for bugs which I believe this deter me from purchasing salads and the fresh food again.
I am sorry for your disappointing lunch today at Rudy’s Cafe. customer service and food quality are top priorities in Dining Services. I shared your experience with our Commissary at 251 North where grab and go items are made fresh each morning. They will make sure the quality control procedures are in place and being followed. I hope you will visit Rudy’s again and give us another opportunity. Please ask <NAME> and have lunch on us this time.
South, 8/27/18, 7:01pm
Iced coffee please!
While we didn’t have it for opening, we are now offering Iced Coffee at South Campus!
251 North, 8/26/18, 8:12pm
<NAME> is the best. She made my day.
Wow – we got a lot of love for <NAME> today! Thank you for letting us know. We will make sure they hear this from us too.
Ellicott, 8/25/18, 6:13pm
Anytime dining, unless when you guys say it’s not…
The hours of operation are designed to accommodate the hours most students are awake and on campus hungry for food. Do you have a specific request?
South, 8/23/18, 10:10am
We should have pictures of the students/staff/faculty eating and interacting at the dining hall hung up all across the dining hall. We should invest back into the community and create a connection with the students and dining services to ensure that they see the dining services in a positive light. I think that this would be an inexpensive marketing project that should be updated yearly and would make a lasting impression on the students. I would like a response email to this idea please!
This is a really interesting idea. I’ll start with bringing the dining hall director and managers into the conversation and then work with our graphic artist to make it so. I’m thinking to start on the big black square right across from the entrance door? Happy to discuss further.
I think this is a glorious place to start. Please let me know if you would like any assistance. I would be more than willing to help in whatever ways I can.
Ellicott, 7/30/18, 5:27pm
Is the oatmeal and grits served for breakfast during the semester vegan?
Good Morning, The Grits and Oatmeal are made with just water and a little salt. We do not add any butter or margarine to them. Yes, they are vegan.
Ellicott, 5/14/18, 10:02pm
Thanks for the popsicles and ice cream!
Happy Finals studying!
Ellicott, 5/14/18, 9:31am
Please ban people from blowing their noses in the dining hall I can’t take it anymore, lose my appetite soon as I walk in
South, 5/14/18, 9:30am
The cinnamon rolls are kind of hard
Ellicott, 5/10/18, 1:38pm
<NAME> at the sandwich making station is very rude.
Thank you for saying something. We will have a conversation with that person.
Ellicott, 5/9/18, 7:30pm
I’d like to appreciate a chef and a cook at North Campus; they are excellent people. They are very nice and I really enjoy the food at North Campus, especially the Chinese food! I think everyone in the dining staff should get a raise. I am also developing a dining app for students so they can all meet together. www.umddinewithme.com.
South, 5/9/18, 12:24pm
The ginger/carrot broccoli was amazing today, Wednesday (5/9). It was the best thing I ate for lunch, had not too much ginger but was there, and was cooked just right. It was awesome. I also really liked the sauteed mushrooms.
Ellicott, 5/9/18, 3:53pm
it looks like you printed a “good luck” message over the Friday specials, what special are you going to serve then?
“Good Luck” 🙂
Ellicott, 5/8/18, 7:45pm
The pasta that you serve is almost always dried out and crunchy. It’s horrible to eat, and I know because I eat that pasta almost every day. Find a way to make your lights less hot or something, in this day and age there should be no excuse for dried out pasta. The same goes for your brown rice. Either its uncooked and hard or dried out and hard. I’m sick of hard starches. It’s almost the end of the year so maybe over the summer you’ll be able to sort this out. Thanks for your time
Ellicott, 5/8/18, 6:53pm
What kind of special is “Good luck on finals and have a great summer!” the name is really long and i’m curious as to what kind of food it is.
Ellicott, 5/8/18, 5:32pm
M&M cookies make me happy
Ellicott, 5/7/18, 10:41pm
Thanks for bringing out the watermelon
South, 5/6/18, 8:53pm
Tomato sauce is gross, it’s so spicy! too much garlic. otherwise i like most things. thanks
251 North, 5/7/18, 11:28am
I’m not a fan of mashed potatoes that are made with JUST potatoes (no seasoning) and I don’t think anyone else is either :/
Ellicott, 5/5/18, 11:36am
Hi. Would you bring back the strawberry cream cheese at the diner, please?
I’m glad to hear you enjoy our flavored cream cheeses. Our apologies for running out this weekend…we make in large batches and guests seemed to be eating more than usual. We will keep an eye on this to make sure we have enough to last the weekend. We are making another batch of strawberry cream cheese today so please enjoy. Thank you and good luck on Finals!
South, 5/5/18, 10:19am
The meal list for this upcoming week (in all the little triangle holders on the tables) has Mega Cheese Fry night starting at 58:00PM, which is obviously a typo. Does this start at 5pm or 8pm?
8pm – thanks for that catch!
South, 5/4/18, 5:24pm
You need to fix the seltzer
South, 5/4/18, 12:35pm
Use the curved edge plates for Mongolian Grill to allow for better mixing and overall total experience. It improves the student ecosystem and livelihood overall.
South, 5/4/18, 12:33pm
Can the stir fry station use the curved plates so that it’s easier to mix the sauce without food spilling over the edge
South, 5/4/18, 10:40am
Please consider stopping serving romaine lettuce .See the CDC’s recommendations. My friend ate a sandwich yesterday which had romaine lettuce! We are keeping an eye on her. College students are tired someimes and don’t think to check hat they are eating or check on the CDC’s news. Please be prudent regarding this issue.
Our procurement officer is constantly in contact with our distributors and follows the CDC closely in the recent E. coli outbreak updates. There have been no reports with our distributor in regard to the romaine lettuce that we offer in our dining halls. We will continue to monitor this serious issue.
South, 5/3/18, 8:25pm
I would really like to be able to get watermelon in slices with the rind on
Ellicott, 5/3/18, 12:08pm
Please increase garlic bread and croissant production
Ellicott, 5/2/18, 7:16pm
The leftover banana bread should be put out for breakfast
Ellicott, 5/2/18, 6:09pm
More tiramisu! I freaking love the stuff and there’s never enough
251 North, 5/2/18, 1:55pm
Why the marinara be spicy, just make it normal.
Ellicott, 4/30/18, 8:50am
The creamer cups are really bad for the environment. If the creamer was placed in insulated pitchers then so much waste could be reduced.
Ellicott, 4/30/18, 7:51pm
The pupusas were very good and should be a Terp favorite.
Ellicott, 4/30/18, 3:17pm
I think foods containing allergens need to be labelled better and with more specifics. For example, some muffins have nuts and are not labelled, as well as some cookies, despite not being in the “nut section”. Further, it would be incredibly helpful to label what sort of nuts are specifically in a dish. Although I understand there is a risk of cross contamination, it would still be helpful if I could know what sort of nuts are definitely in a given food.
South, 4/30/18, 12:27pm
We need more healthy options and less fried food. We need more seafood options and a larger variety of fruits and vegetables.
Ellicott, 4/30/18, 12:26pm
Vegetables are always over cooked and there isn’t much variety of vegetables to choose from. Very disappointing and difficult to eat healthy
South, 4/30/18, 12:26pm
These fried chicken sandwiches at south today are great.
South, 4/29/18, 7:07pm
E. Coli possibility — Ever since I ate a tuna salad from the diner yesterday which had lettuce in it, I have had diarrhea, nausea, and haven’t been feeling alright. I understand it might not be the lettuce but I’d like to extend the possibility that the lettuce at the diner may be infected with E. Coli.
Our procurement officer is constantly in contact with our distributors in the recent E. coli outbreak updates. There have been no reports with our distributor in regard to the romaine lettuce that we offer in our dining halls. We will continue to monitor this serious issue.
251 North, 4/29/18, 6:06pm
Please make sourdough grilled cheeses again
Ellicott, 4/29/18, 3:33pm
Can you please bring back back sweet potato fries
South, 4/29/18, 11:58am
Could you please add corn salsa and southwestern dressing to the salad bar?
251 North, 4/29/18, 11:57am
BE OPEN ON SATURDAYS PLEASE
Ellicott, 4/29/18, 11:22am
The vegetables are always under-cooked, making it hard to eat healthy.
Ellicott, 4/29/18, 11:10am
I want nuts in the diner. They’re a really healthy snack and quick to eat. Please add some nuts. To the salad bar maybe? Like peanuts and almonds
We are very serious about working with students who have allergies and about alerting all students to possible allergens. For this purpose, in line with general practice, we treat peanuts and tree nuts as one allergen.
Because of the large number of students with nut allergies, we have removed nuts from most stations in our serving areas and keep peanut butter in a separate location. We have posted signs on stations where nuts are present warning students that these products do or may contain the nut allergen. This procedure is the same as our procedure for posting other major allergens.
Most of the desserts we serve are produced in our central bakery and may come into contact with a variety of nuts. Because of this possibility of cross contact, we do not specify which nut is in which bakery product. Baked goods and other products that we purchase may be produced on machinery that is used to produce food that contains nuts.
There is a serious risk that nuts could be in any product made in these facilities. Manufacturers do not specify to us what nut products are produced on their machinery.
We ask students who want more information or assistance than this to identify themselves and meet with us. At that time we will walk you through how to select food that you can eat in the dining rooms. I hope this explains why we don’t specify particular nuts and why we don’t have a wider range of nuts in the dining halls.
Ellicott, 4/28/18, 10:35pm
My friend and I are both allergic to nuts, but only certain ones. I’m allergic to pecans and walnuts, and she’s allergic to cashews and pistachios. We are not allergic to traces, and realize that bakery items may have traces. It would be greatly appreciated if you would label ingredients more clearly on your items. I almost accidentally ate a banana nut muffin without realizing, and there have been desserts containing nuts that are not properly labeled with the fact that it contains nuts, or which specific nuts it does contain.
South, 4/28/18, 4:58pm
Foods often seemed over seasoned and too spicy. Also I think you should do lasagna more often
Lasagna is served once every three weeks in every dining room. That means you can find lasagna once every week in a dining hall on campus (dining rooms are on different rotations) – but I hear your request and we will look at that over the summer as we plan for fall.
Shops, 4/27/18, 11:27am
Hello, I have noticed that the Maryland Coffee shops sell the same coffee for different prices. The Coffee Shop at McKeldin sells a caramel iced coffee for $3.13 just like the price of Starbucks, while ESJ sells the same coffee for $3.45. Could you please explain this difference in coffee prices. All these coffee shops are owned by UMD and it doesn’t make sense why the prices vary.
Thank you for bringing this to our attention. The price at Footnotes is the correct price for a grande iced coffee. At ESJ they either charged you for a venti iced coffee which would be 3.45 or they charged you extra for the caramel. Either case we are checking our register programming at all locations to make sure the prices have been entered correctly. Our supervisors will explain to the baristas and cashiers that ice coffee is the same price regardless of flavor. Please stop by ESJ and ask for the manager on duty and they will be glad to provide a drink “on us” for your inconvenience.
South, 4/27/18, 7:28am
Where are the bananas in the morning?!
South, 4/26/18, 7:36am
There should be bananas for breakfast!!!
Ellicott, 4/25/18, 1:31pm
Workers can be very rude at the Diner. One worker yelled at me for reaching over to get sugar and I do not appreciate this treatment from the staff.
Ellicott, 4/25/18, 7:30am
There should be bananas during breakfast!!
South, 4/23/18, 10:54am
I am curious about where the ramen noodle went. I miss it
The Ramen Noodle bar is one of the rotating themes. There’s a week of Ramen, a week of stuffed potato, a week of the Jalapeno Grill. Each dining hall has Ramen Noodles on a different week, so you can usually find them somewhere. Ramen will be back!
*Comments and responses may have been edited for length, clarity, spelling or punctuation.
**Comments and responses will remain displayed for about four weeks.